
Susan B.
- Total activity 99
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Activity overview
Latest activity by Susan B.-
Susan B. created an article,
No Power - Display Will Not Light Up
Batteries could be drained. Try replacing with fresh batteries. If problem persists, check that the batteries are positioned properly. If your Blood Pressure monitor still won't turn on, please con...
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Susan B. created an article,
How do I provide an update to a ticket?
If additional information is needed when an agent is working your support request, you will receive an email notification from support@cisupport.zendesk.com (please make sure you have it set up in ...
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Susan B. created an article,
How To Submit a Home Sensing Request
Click Submit a request. From the drop-down list, select Home Sensing. For a question about Home Sensing, enter the following required information: Description of the request. Please be as specifi...
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Susan B. created an article,
Have a general question about Care Innovations?
If you have a general question about Care Innovations, please fill out the "Care Innovations Corporate Information" support request form. Click Submit a request. From the drop-down list, select Car...
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Susan B. created an article,
How To Submit a QuietCare Request
Click Submit a request. From the drop-down list, select QuietCare. For a question about QuietCare, enter the following required information: Description of the request. Please be as specific as p...
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Susan B. created an article,
How To Submit a Health Harmony Support Request
Click Submit a request. From the drop-down list, select Health Harmony. For a question about Health Harmony, enter the following required information: Description of the request. Please be as spe...
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Susan B. created an article,
How To Log In User Guide
Attached to this article is a User Guide on how to login, navigate, and use the new Care Innovations Support Ticketing System. For questions regarding this, please contact customer support at suppo...