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  1. Care Innovations, LLC
  2. Health Harmony Peripheral Information
  3. Roche Accu-Chek Guide Glucometer

Roche Accu-Chek Guide Glucometer

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  • "HI" or "LO" message on Meter
  • Sync Time/ Meter time has been updated to match time on paired device.
  • Electronic Error/ Contact Roche
  • Strip error / Reinsert or replace with new strip
  • Test Error/ Retest with new strip.
  • Time/ Date Error. Correct time/date if necessary
  • Replace Batteries/ Replace Batteries Now
  • Temperature Error/ Move meter to correct temperature.
  • Electronic Error/ Remove batteries press any button, reinsert batteries.
  • Drop Applied Early / Retest with new strip.
  • Drop too small/ Retest with new Strip
  • Test Error / Retest with new strip.
  • Strip Error / Reinsert or replace with new strip.
  • Pairing Failed/ Retry pairing
  • Auto-Send Not complete/ Transfer still pending. Ensure paired device is within range and turned on.
  • Flight Mode Active/ Wireless is off. Selected setting was saved.
  • Invalid Date/ Check the Date
  • Transfer not allowed/ Wireless communication not allowed in flight mode
  • Transfer Failed/ Ensure paired device is within range and turned on.
  • The meter will not turn on or the display is blank.
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